Add digital products
From your Websites + Marketing online store, you can sell both physical products that you ship to customers, and digital products, such as downloadable documents, videos or audio files.
Note: You won't be able to add digital products to your online store on a mobile device.
Watch the video below, which covers adding products and product images, as well as pricing, tax, payments and shipping for your online store. Then follow the steps further down to add digital products to your online store.
- Go to your GoDaddy product page.
- Scroll down, expand Websites + Marketing and select Manage next to your site.
- On your dashboard, expand Commerce and select Products.
- Select Add Product.
- Select Digital.
- Fill in the required product details. Fields with a * red asterisk are required (product name and price).
- Fill in the optional remaining fields as needed:
- Description: Add product information manually, or select Suggest to have one auto-generated by artificial intelligence (AI). If you're using AI, select the tone and length of the description. Copy the auto-generated text if you want to paste it elsewhere, or generate a different description by selecting Show me another draft. When you're happy with the output, select Insert.
Note: Having at least one product image and a product name will help the AI generate a more accurate description.
- Product category: Adds the product to a category you've created, such as downloadable documents, digital worksheets or online games, so that customers can more easily find it.
- Media: To show customers what they're buying, add an image or video. Choose your visuals well to make sure they represent your digital product correctly.
Note: You can add up to 10 images. Images must be .jpg, .jpeg, .jpe, .png, .gif, .webp or .tiff format, and can't exceed 10 MB each. While images can be up to 5,000 by 5,000 pixels, their maximum display will be 1,920 by 1,080 pixels.
- On Sale: When this toggle is switched on, you can enter a discounted price. This price will display on your website, with the regular price crossed out.
- Allow custom POS price: When this toggle is switched on, you can replace the listed price in your in-person app with any value.
- URL Slug: We'll generate this for you but you can change it if needed. When you create a link that points to the product page from elsewhere, such as your marketing email, this is the descriptive part that link.
- Description: Add product information manually, or select Suggest to have one auto-generated by artificial intelligence (AI). If you're using AI, select the tone and length of the description. Copy the auto-generated text if you want to paste it elsewhere, or generate a different description by selecting Show me another draft. When you're happy with the output, select Insert.
- Scroll down and use the tabs to add more details or options for your product.
- Downloadable Content: Select Add File. After adding and naming your product file, select Save to upload it.
Note: You may upload up to 10 files per product. Almost all file types are allowed (.mp3, .mp4, .m4a, .zip, .csv, .xls, etc.) and each can't be larger than 2 GB. Your customer gets a unique URL for each file and can download the file up to 3 times.
- Taxes: Choose the tax category that's best for your product. If necessary, add or change tax category rates.
- Downloadable Content: Select Add File. After adding and naming your product file, select Save to upload it.
- When you're done, select Save, or, to add more products, select Save and Add Another.
Note: You can bulk upload up to 100 products at a time with a .csv file.
- To make your changes live, publish your site.